🔒 DATA PROTECTION & PRIVACY — YOUR RIGHTS MATTER
At 78jl, we take the privacy of every Filipino player seriously. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you have over your own information. We believe in full transparency — no vague language, no hidden data practices.
This Privacy Policy applies to all personal data collected by 78jl through the 78jl.app website, mobile applications, customer support channels, and any other 78jl-operated service. By using the 78jl platform, you acknowledge that you have read and understood this policy. If you have questions at any point, our support team is available 24/7.
78jl ("the Company," "we," "us," or "our") is committed to protecting the personal data of all users who access and use the 78jl online gaming platform. This Privacy Policy has been prepared in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC).
We understand that Filipino players entrust us with sensitive personal and financial information when they register and play on 78jl. That trust is something we take very seriously. This policy is designed to give you a clear, honest picture of our data practices so you can make informed decisions about your privacy.
This Privacy Policy should be read alongside our Terms & Conditions and our Responsible Gaming policy, both of which are incorporated by reference.
For the purposes of the Data Privacy Act of 2012 and this Privacy Policy, the data controller responsible for your personal information is 78jl, operating the platform accessible at 78jl.app.
Our designated Data Protection Officer (DPO) oversees all data privacy matters and can be contacted through our support channels. If you have any concerns about how your personal data is being handled, you have the right to raise them directly with our DPO before escalating to the National Privacy Commission.
78jl collects only the personal data that is necessary for the purposes described in this policy. The categories of personal data we collect include:
What we do NOT collect: 78jl does not collect your credit card details for gambling deposit purposes, in compliance with current Philippine financial regulations. We also do not collect biometric data beyond what is strictly required for identity verification, and we do not collect data about your religious beliefs, political opinions, or health status unless directly relevant to a responsible gaming self-exclusion request.
78jl collects personal data through the following channels:
Under the Data Privacy Act of 2012, 78jl processes your personal data on the following legal bases:
| Processing Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of contract |
| Age and identity verification (KYC) | Legal obligation (PAGCOR / AML regulations) |
| Processing deposits and withdrawals | Performance of contract |
| Anti-money laundering monitoring | Legal obligation (AMLA Philippines) |
| Fraud detection and platform security | Legitimate interests of 78jl |
| Responsible gaming monitoring | Legal obligation / Legitimate interests |
| Marketing communications (opt-in only) | Consent |
| Customer support and dispute resolution | Performance of contract / Legitimate interests |
78jl uses the personal data we collect for the following specific purposes:
78jl does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your data only in the following limited circumstances:
We engage trusted third-party service providers to assist in operating the 78jl platform, including K YC verification providers, payment processors (GCash, PayMaya, banking partners), cloud hosting providers, and customer support platform operators. These providers are contractually bound to process your data only on 78jl's instructions and in accordance with the Data Privacy Act of 2012.
78jl is required by Philippine law to share certain data with regulatory and law enforcement authorities, including PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent government agencies, where required by law or valid legal process. We will always seek to notify you of such disclosures where we are legally permitted to do so.
In the event of a merger, acquisition, or sale of all or part of 78jl's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to how your data is handled as a result.
We may share your data with third parties in any other circumstances where you have given your explicit prior consent to such sharing.
Cross-border transfers: Where your data is transferred to service providers located outside the Philippines, 78jl ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Data Privacy Act of 2012, including contractual data protection clauses.
78jl uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file placed on your device when you visit the 78jl website. We use the following categories of cookies:
You can manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent you from logging in to your 78jl account. For full details on the cookies we use, please refer to our Cookie Notice available on the platform.
78jl retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, subject to the following minimum retention periods required by Philippine law:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | 5 years after account closure | PAGCOR / AML regulatory requirement |
| KYC identity documents | 5 years after account closure | AMLA Philippines |
| Financial transaction records | 5 years after transaction date | AMLA Philippines |
| Customer support records | 3 years after resolution | Legitimate interests / dispute resolution |
| Marketing preferences | Until consent is withdrawn | Consent |
| Technical / access logs | 12 months | Security / fraud prevention |
After the applicable retention period expires, your personal data will be securely deleted or anonymized so that it can no longer be associated with you as an individual.
78jl implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
While 78jl takes all reasonable steps to protect your data, no internet transmission is 100% secure. You also play an important role in keeping your account safe — use a strong, unique password for your 78jl account and never share your login credentials with anyone.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 78jl:
To exercise any of these rights, please contact our Data Protection Officer through the 78jl support team. We will respond to all verified requests within thirty (30) days in accordance with NPC guidelines.
The 78jl platform is strictly intended for individuals aged 21 years and above, in accordance with PAGCOR regulations governing online casino gaming in the Philippines. 78jl does not knowingly collect personal data from individuals under the age of 21.
If we become aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the data, and report the matter to the appropriate regulatory authority. If you are a parent or guardian and believe your child has registered on 78jl, please contact our support team immediately.
"Gambling is addictive. Know when to stop." — PAGCOR. 78jl is committed to keeping minors off the platform. Our KYC verification process includes mandatory age verification for all new registrations.
The 78jl platform may contain links to third-party websites or services for informational purposes. This Privacy Policy applies solely to data collected by 78jl and does not cover the data practices of any third-party websites. 78jl is not responsible for the privacy practices or content of any third-party sites. We encourage you to review the privacy policies of any third-party services you access.
78jl reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. Material changes will be communicated to registered users via email or in-platform notification at least seven (7) days before taking effect.
The "Effective Date" at the top of this policy indicates when the current version came into force. We encourage you to review this policy periodically. Your continued use of the 78jl platform after the effective date of any update constitutes your acceptance of the revised Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact the 78jl Data Protection Officer through our support team:
Email: [email protected]
Support Hours: 24 hours a day, 7 days a week, including Philippine public holidays.
Response Time: We aim to acknowledge all privacy-related inquiries within 3 business days and resolve them within 30 days.
National Privacy Commission: If you are not satisfied with our response, you may file a complaint with the NPC at privacy.gov.ph (external regulatory body — not a 78jl link).
Six commitments we make to every Filipino player on the 78jl platform.
Every piece of data you send to 78jl — from your login credentials to your GCash details — is protected by TLS encryption in transit and AES-256 encryption at rest. Your information is never stored in plain text.
78jl's data practices are fully aligned with Republic Act No. 10173 — the Data Privacy Act of 2012 — and the guidelines of the National Privacy Commission. Your rights as a Filipino data subject are fully respected.
78jl does not sell, rent, or trade your personal information to third-party marketers. Your data is used only to operate your account, process transactions, and keep the platform safe — nothing else.
Under the Data Privacy Act, you have the right to access, correct, and request deletion of your personal data. Our support team processes all verified data requests within 30 days — no runaround, no delays.
We tell you exactly what data we collect, why we collect it, and how long we keep it. No vague language, no buried clauses. If our practices change, we notify you at least 7 days in advance.
78jl has a designated Data Protection Officer responsible for overseeing all privacy matters. If you have a concern about your data, you can escalate directly to our DPO through the support team — 24/7.
Your privacy is protected every step of the way on 78jl. From the moment you register to every deposit and withdrawal, your personal data is handled with the care and transparency you deserve. Ready to experience the best online casino in the Philippines?
Must be 21+ to play. Gambling is addictive. Know when to stop. | PAGCOR Regulated